FLOWSPACE LTD STANDARD TERMS

Interpretation

The following definitions apply to this Agreement:

Additional Services	means the additional services as described in the Commercial Terms.
Employer Account	means an account to access the Platform with admin permissions.
Business Day	means any day which is not a Saturday, Sunday or public holiday in England and Wales.
Customer Data	means any data provided to Flow Space by or on behalf of Customer.
Fees	means the fees payable by Customer for the Services as set out in the Commercial Terms.
Force Majeure Event	means circumstances beyond the reasonable control of a Party to this Agreement, whether or not reasonably foreseeable at the time of entering into this Agreement, making it impractical to perform its obligations including:
(a) acts of God, flood, storm, drought, earthquake or other natural disaster;
(b) disease, epidemic or pandemic;
(c) compliance with any law or governmental order or World Health Organisation rule, decision, regulation, guidance, recommendation, or direction;
(d) terrorist attack, civil commotion, war or riots;
(e) malicious damage;
(f) nuclear, chemical or biological contamination;
(g) internet outages;
(h) communication outages;
(i) failure of a utility service or transport network;
(j) default of suppliers, contractors or subcontractors;
(k) collapse of building, fire, explosion, breakdown or accident; and
(l) strikes, lock-outs or other industrial disputes (whether involving the workforce of Recast or any other party).
Intellectual Property Rights	means all copyright and related rights, patents, rights to inventions, utility models, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection.
Payment Terms	means the payment terms for the Fees as set out in the Commercial Terms.
Platform	means the online platform owned or operated by Flow Space and available at www.flowspace.co and as a mobile app.
Platform Data	means data collected by Flow Space.
Services	means the services as described in the Commercial Terms including any Additional Services.
Term	means the period between the Effective Date and a termination notice by a Party.
Third Party Content	means any content of a third party which Customer provides to Flow Space for the provision of the Services (excluding Platform Data).
User	means any employee or a third party registered by the Customer as a User on the Platform.
Workspace	means a collective workspace listed for booking on the Platform.

A “person” includes a natural person, corporate or unincorporated body.
A reference to “writing” or “written” includes email.
Unless the context otherwise requires, words in the singular include the plural and vice versa.
Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
A reference to a law is a reference to it as it is in force for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.
The words “include” and “including” (or similar) shall be deemed to have the words “without limitation” after them.

SERVICES

The Customer hereby agrees and undertakes that the Services provided by Flow Space constitute an online workspace search and booking facility and the provision of workspace related services are procured by each Workspace under its general rules and policies published on the Platform before completing a booking.

In consideration of any of the following: payment of the Fees, sign up to the platform or website visit, enquiry form or email engagement during the Term, Flow Space shall provide the following Services and the Customer agrees to the terms of engagement set out in these Standard Terms

provide the Services to Customer;
provide access to the FlowSpace platform and all given features;
provide assistance to Customer via Platform.
The Services are subject to the sole management of the Customer that may allocate designated credits to the Users via Employer dashboard and the Users may freely use the credits designated to them by the Customer on the Platform for booking a Workspace, subject to the availability at the time of the booking.
The Users shall be free to cancel a desk booking anytime up to 12 (twelve) hours prior to the booking time. The credits used for a booking which has been cancelled with less than 12 (twelve) hours notice will not be refunded.
The Users shall be free to cancel a meeting room or event space booking anytime up to the specified cancelation terms as specified on the booking page in the platform. The credits used for a booking which has been cancelled with less than the specified cancelation period will not be refunded.